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Office 2007 FAQs

Office 2007 @ Siena


This page will cover some of the frequently asked questions about Office 2007. More will be added as they come up.

How do I find "Print" or "Open Document".

These and other functions are displayed on the Office Button (also called the Pearl) at the upper left corner of the screen.

  Office Button 

It may look like a design element, but if you click on it, it has many of the options on the file menu in Office 2003.


Are Office 2007 files compatible with Office 2003 files?

Office 2007 will read files from Office 2003, and will save them in 2003 format. You can also save them as Office 2007 if you wish.

Office 2003 can read Office 2007 files if the compatibility pack is installed. This has been pushed out to faculty and staff already, but if a student requires it, Office 2003 will tell you that you need to download the pack and will take you to the page. If it's not done automatically, the patch can be downloaded manually from the Microsoft site

Note: Microsoft Access files are not backwards compatible. Office 2003 cannot read them. If you think you may need to share Access files, don't convert them to 2007 format when reading them in 2007.

My Desktop icons don't work.

If you created an icon on the desktop, it is now pointing to the wrong location. Delete the old icons and download this file to your desktop. Click on the file to open it and drag the icons you want to use onto your desktop.

How can I find an Office 2003 menu item in 2007?

Use the Interactive Guides. You can run these and select an Office 2003 menu item. It will then show you where to find it in 2007.

Where did my Archive/Personal Folders go?

You will need to reconnect to them. They have not been deleted, but the connection to them has been lost. To fix this:

  • In Outlook, click on "File."
  • Click on "Open."
  • Click on "Outlook Data File."
  • The files may be in several locations. Look in "My Documents" or on your H: drive. Click on it.
  • Once chosen, the folder will display on your list of folders.

If you cannot find the file, contact the Help Desk.

MS Outlook freezes.

This is often caused because Outlook is looking for input from you. When you first start it, there are a few questions it will be asking. If you don't answer the questions, Outlook will freeze.  To fix:

  • With Outlook closed, open MS Word.
  • A window will ask your name.  Click OK.
  • A second window may display about activating Office help.  Click OK.
  • Close Word.
  • Open Outlook.

If this is still a problem, do the following:

  • Open Outlook.
  • Wait.  Do not click the mouse.
  • When a window about RSS feeds displays, click "Yes" or "No."  Do not click "Ask me again."
  • As the other windows display, choose an option.

Why doesn't my Outlook e-mail address autocomplete and fill in the name?

The autocomplete data is lost in the upgrade. However, Office 2007 will begin to recreate the list as you send e-mail. In the meantime, to get an e-mail address from the Siena address book:

  • Type the first few letters of the recipient's last name into the To: field.
  • Click on "Check Names."

Check Names

The recipient will be found (if in the address book). Select the name to add it.

When I open a Microsoft Access File, it keeps telling me that it has disabled certain content. How do I turn off this warning?

This is a result of the addition security. The warning can be turned off by adding the file location to a trusted location.  To do this:

  • Open Access.
  • Click on the Office Button at the upper left corner of the screen.
  • Click on "Access Options" at the lower right of the window.
  • Click on "Trust Center."
  • Click on "Trust Center Settings."
  • Click on "Trusted Locations."
  • Click on "Add New Location."
  • Click on "Browse."
  • Use the browser to navigate to the location you want to trust. It could be your hard drive or or folder on the network. Find it and click "OK."
  • The location will be added to the list of trusted sites. Now, keep clicking OK to close all the windows.

Now when you open an Access file from that location, you will not get the warning.

How do I export an Access Report into Excel?

Microsoft Access 2007 no longer has this feature. See for details.

You can export tables and queries, though. Use them as a workaround.