PLAN INFORMATION AND HOW TO USE IT
WHEN IS THE PLAN EFFECTIVE?
2023-2024 - CDPHP coverage is effective August 15, 2023 through August 14, 2024 for the 2023-2024 academic year. For Fall semester only full-time students, coverage is effective August 15, 2023 – February 14, 2024. Coverage for Spring semester only full-time students is effective January 1, 2024 – August 14, 2024.
2022-2023 - CDPHP coverage is through August 14, 2023 for the 2022-2023 academic year. All students currently enrolled in the plan will receive notice from CDPHP that they will be terminated at the end of the plan year (August 14, 2023.) Students who are registered at Siena as full-time students for the Fall 2023 semester as of August 15 will automatically be re-enrolled in the new plan that begins August 15, 2023. Students who register full time after August 15 will be enrolled retroactively. Students' CDPHP member ID numbers will remain the same.
WHAT DOES THE PLAN COST?
2022-2023 - The CDPHP full year plan cost will be $1,996.44 and will be billed in two installments of $998.22 (one each on the first tuition bill of each semester.) Spring semester only full-time students will be billed $1,164.59 for coverage from January 1-August 14, 2024. Students who enroll midyear will be charged pro-rata based upon the date of activation. Students who waive or request termination after the waiver deadline will be refunded pro-rata based upon the date of the approved request.
HOW DO I USE MY PLAN?
1. The current plan year runs through August 14, 2024 and covers you both on and off campus during that time period.
2. Your CDPHP member number is your Siena ID number. When asked for the suffix to your ID number, it is two zeros.
3. The Student Health Plan Siena has arranged with CDPHP also offers students discounts; RX for Less, Life Points and other value-added tools for taking control of your health. Find out more here: CDPHP Difference: Student Health Solutions
IS THERE A VIDEO SHOWING ME HOW TO USE MY ACCOUNT?
Yes, there is! CDPHP put together a great tutorial and info page. https://www.cdphp.com/members/use-your-benefits/secure-member-site
WHAT DOES MY HEALTH PLAN COVER?
For information about what is covered, view the benefit summary here: or contact CDPHP (customer support) member services at (518) 641-3140 or +1 (877) 269-2134, Monday through Friday, 8 a.m – 8 p.m.
CDPHP understands the unique needs and concerns of college students and their families. Click here for more information about the CDPHP Student Plan Difference.
CDPHP offers many financial and health rewards and other extras that you can take advantage of via your on-line account and/or mobile app. Make the most of your health insurance benefits!
IS BEHAVIORAL/MENTAL HEALTH COVERED BY THE PLAN?
CDPHP will fully cover the cost of in network Mental Health/Substance Use Outpatient Services ($0 copayment.) Out-of-network providers are the deductible ($4000) then 40% Coinsurance.
Impatient services are the deductible ($250) then 30% Coinsurance for in network providers. Out of network providers are the deductible ($4000) then 40% Coinsurance.
IS DENTAL INSURANCE PART OF THE PLAN?
The Siena College student health insurance plan through CDPHP provides essential pediatric dental coverage up to age 19 through Delta Dental of New York, Inc. (Delta Dental). Delta Dental PPO Plan 70 for Children is a Delta Dental PPO plan that provides benefits through a wide network of dentists across the nation. Delta Dental PPO pays a percentage of the contract allowance for covered services; you are responsible for the remaining percentage – commonly called “co-insurance.” The contract allowance is based on the contracted PPO fee in your area. For Delta Dental pediatric coverage details, view this document.
Students on the Siena Student Health Insurance Plan with CDPHP are only covered up to age 19. Once they turn 19, they must enroll with and pay Delta Dental directly if they wish to continue dental coverage. Click here for more information about individual plans with Delta Dental.
To find a Delta Dental provider near you, search the Delta Dental dentist directory.
Students 19 or older who wish dental coverage, may enroll directly with Delta Dental.
IS VISION CARE COVERED?
The Student Plan covers medical treatment for eyes. Eye exams, glasses and contacts are not covered.
The plan includes a reimbursement of up to a maximum of $750 for eligible Laser eye surgeries and consultations per lifetime.
I DON’T HAVE MY CDPHP ID CARD YET. MAY I STILL GET CARE?
Yes! If you have not received your ID card and need medical care, you may give the provider your Siena ID number with two zeros at the end as your Member ID.
HOW DO I SEARCH FOR PARTICIPATING PROVIDERS NEAR SIENA COLLEGE AND NATIONALLY?
CDPHP has more than 825,000 providers in our national network, so you’re covered nationwide, even when you’re not in the area. To find a full listing of providers and practices in the area you’re in, visit Find-A-Doc online, or download our My CDPHP Mobile app. Under "Select Plan Type," choose PPO National to find the providers and practices in our network.
WHAT SERVICES ARE AVAILABLE TO ME AWAY FROM SCHOOL AND WHILE TRAVELING ABROAD?
You have the protection of CDPHP's Global Medical Assistance for Students. You have access to emergency medical coverage worldwide, but the travel assistance doesn't end there. You have other benefits available whenever you are 100 miles (150 kilometers) or more away from home or campus, or in another country. A single phone call is all it takes to put Global Medical Assistance in motion on your behalf, offering services that include: non-emergency care outside the United States, hospital admission assistance, medical treatment in home country (international students), emergency medical evacuation and repatriation, and return of mortal remains. Call member services at the number on your ID card (518-641-3140) for more information or to initiate Global Medical Assistance with CDPHP.
I TAKE MEDICATIONS REGULARLY. WHAT ASSISTANCE IS AVAILABLE? IS THERE A WAY I CAN ACCESS THESE MEDICATIONS WITHOUT LEAVING CAMPUS EACH TIME?
There are several options for purchasing, receiving, and saving money on your medications. Click here for CDPHP prescription information.
You can sign up for the prescription mail services from CDPHP to have your prescriptions delivered directly to you. Get the prescription mail order form here.
Save money on your prescriptions, too! Rx for Less is a program for all CDPHP members with a prescription drug rider, offering deep discounts on a specific list of drugs when purchased at participating pharmacies Many generic prescription drugs are available for as little as $1, beating the price of many other drug club programs by 90 percent. There’s no sign-up process or registration fee. Simply present your CDPHP ID card when purchasing your prescription. It’s that simple. Get the detailed list of drugs included in Rx for Less here.
I RECENTLY PAID OUT-OF-POCKET FOR A SERVICE THAT WAS COVERED. HOW DO I SUBMIT A CLAIM?
Simply download and complete a claim form. You can mail the completed documentation to the address provided on the form.
WHO CAN I CONTACT IF I HAVE QUESTIONS ABOUT MY ENROLLMENT?
Please email questions to studentlife@siena.edu
WHO CAN I CONTACT IF I HAVE QUESTIONS ABOUT MY HEALTH INSURANCE BENEFITS OR CLAIM?
Please contact CDPHP member services at (518) 641-3140 or +1 (877) 269-2134, Monday through Friday, 8 a.m. to 8 p.m.